“Just a note to mention appreciation for the work that Katie has done on a claim for my client. This is the first client that I got setup by signing the LOA, and it was only last month. Well it seems that as soon as you assigned it to Katie she called on the claim, and she found nearly $8,900 was still reserved. She got the adjuster to close down the reserve, so that will help my client on the Unit Stat.

So this is my first client with you Bill and already you got results! Thank you and please recognize Katie.”